Intentional learning through play made easy !
Refund Policy
Effective Date: December 17, 2025
At the.manipulative.mama, I strive to provide high-quality educational consulting and tutoring services. Please read the following refund policy before purchasing or booking services.
1. Consultations
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Paid consultations are non-refundable once the session has been scheduled and confirmed.
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If you need to reschedule, please contact me at least 24 hours in advance to avoid losing your session fee.
2. Tutoring Services
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Package sessions or single tutoring sessions must be paid in advance to secure your time slot.
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Refunds are available only if you cancel at least 24 hours before the scheduled session.
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Sessions canceled with less than 24 hours notice may not be refunded but can be rescheduled at the tutor’s discretion.
3. Digital Products or Resources
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All digital resources, guides, or materials purchased through the website are non-refundable.
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These materials are delivered immediately after purchase, so refunds are not possible once access is granted.
4. How to Request a Refund
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If you qualify for a refund, please email the.manipulative.mama@gmail.com with your purchase details. Refunds will be processed to the original payment method and typically appear within 3–5 business days, depending on your bank or card issuer.
5. Exceptions
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Refunds are granted at the discretion of the.manipulative.mama for special circumstances not covered above.
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Any disputes or questions regarding refunds can be addressed by contacting the.manipulative.mama@gmail.com